Frequently Asked Questions

Everything you need to know about bringing PASCAL quality into your home.

What is the typical delivery timeframe for furniture items?

Standard furniture delivery typically takes 7-14 business days. For larger items requiring white-glove service, our logistics team will contact you within 48 hours of purchase to schedule a specific delivery window.

Do you offer international shipping for home decor?

Currently, PASCAL ships to the contiguous United States and Canada. We are working on expanding our international shipping options to Europe and Australia in the near future.

What is your return policy for home textiles and rugs?

We offer a 30-day return window for all unused textiles and rugs in their original packaging. Please note that for hygiene reasons, bedding cannot be returned once the seal has been broken.

Are PASCAL wood products sustainably sourced?

Yes, sustainability is at our core. All PASCAL wooden furniture is crafted from FSC-certified timber, ensuring that the materials are harvested from responsibly managed forests.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna for qualifying purchases.

How do I care for my PASCAL upholstered furniture?

We recommend professional cleaning for deep stains. For daily maintenance, vacuum with a soft brush attachment and blot spills immediately with a clean, dry cloth. Avoid direct sunlight to prevent fabric fading.